Enter your serial number to contact us via phone, email or chat. This site cannot provide support for units manufactured for other regions. Click here for other regions' sites. Buffalo serial numbers are 14 digits w ith no le tters i n all cases. Click the 'i' information icon below for pictures. Need to call tech support?
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The most common reason for this error is attempting to enter a serial number for a product purchased from a region outside of the US, Canada, Latin or South America. To get support for another region, please select your region from the menu here. Serial numbers are fourteen digits long all numeric, no letters and appear above a barcode printed on your product. This is not the serial number.
Look on the bottom of the unit for the 14 digit serial number. If your serial number is not being accepted and it is an Americas unit, then submit this form so we can investigate. Support inquiries other than serial number validity will not be addressed from submissions via this form.
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